Account is on a shared-hosting account that we'd just as soon as get rid of, possibly to move to Azure. We were hoping to get that set up before our renewal was up for this account, but didn't get that done. So, it's paid for another 6 months. Hopefully before the end of that we're on a more robust platform.
As for the quoting issue -- we are using a theme for the last version of phpBB because of the display issues created when we transitioned to the new theme. This theme does not yet support the new quoting feature (which is actually better when it works -- lets you jump to the post). I could redo the customizations with a new iteration of the theme, but each theme change has been met with a lot of resistance, too...